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Ts, Cs & PRIVACY

Terms & Conditions

Last Updated: 1st July 2024

Introduction

Welcome to WareHouseCityRecords.com, operated by FluxQX Ltd. These Terms and Conditions govern your use of our website and the purchase and use of our digital products, including samples, resources, and tools. By accessing or using our website and purchasing our products, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our website or making any purchases.

Definitions

"WareHouseCityRecords.com" or "we" refers to FluxQX Ltd. trading as Warehouse City Records (aka WareHouseCityRecords). "You" or "User" refers to the individual or entity using our website and purchasing our products. "Products" refers to the digital samples, resources, and tools available for purchase and download on our website.

Use of Our Website

You must be at least 16 years old to use our website and purchase products. If you are under 16, you must have parental or guardian consent to do so. You are responsible for ensuring that your use of our website complies with all applicable laws and regulations. We reserve the right to modify, suspend, or terminate the website or any part of it at any time without notice.

Purchasing Products

To purchase our products, you may be required to provide certain personal and payment information. By making a purchase, you agree that all information provided is accurate and complete. Prices for our products are as listed on our website and are subject to change without notice. We reserve the right to modify or discontinue any product at any time. Payment processing for our products is handled by a third-party payment processor (Stripe). Please review their terms and privacy policy for additional information on payment processing. Please note these will be updated from time to time. Upon successful payment, you will receive a confirmation email and access to download the purchased product(s).

Digital Products and Installation

Our digital products are provided "as is" without any warranties, express or implied. We do not guarantee that our products will meet your specific requirements or that they will be error-free. Some of our products may require you to install third-party software or tools (e.g., Ableton Live). We are not responsible for any issues or damage that may arise from the installation or use of third-party software or tools. Installation is at your own risk. We may provide installation instructions for our products, but it is your responsibility to follow these instructions correctly.

Intellectual Property

All content, including but not limited to text, graphics, logos, and digital products, is protected by copyright and other intellectual property laws. You may only use our products for personal, commercial purposes unless otherwise specified on the specific product.
3rd Party digital products (such as Ableton) that work in concert with our products will have their own usage policies, please refer to these and be user you are operating within any constraints.
You may not reproduce, distribute, modify, or sell our products without our prior written consent.

Privacy

Your use of our website and the information you provide to us are subject to our Privacy Policy. Please review this policy for information on how we collect, use, and protect your data.

Limitation of Liability

To the extent permitted by law, we disclaim all liability for any damages, losses, or claims arising out of your use of our website or products. We are not responsible for any indirect, incidental, special, or consequential damages.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the UK, without regard to its conflict of law principles.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at terms@warehousecityrecords.com

Privacy Policy

Last Updated: 01 July 2024
This “Privacy Policy” describes the privacy practices of Fluxqx Ltd. and our trading as names (collectively, “Fluxqx”, “we”, “us”, or “our”). This Privacy Policy describes how we collect, use, disclose and otherwise process personal information in connection with our websites, including, without limitation, warehousecityrecords.com collectively, the “Website”), Fluxqx’s digital applications (each, an “App”), and any services and resources available or enabled via the Website or Apps and associated software made available through the Website and Apps (collectively, with the Website and each App, the “Service”). This Privacy Policy governs any Service on which the Privacy Policy is posted. Fluxqx.’s trading as names/brands include Fluxqx Ltd. 11 Frances Avenue, Gatley, SK84BJ UK.
If an organisation with which you are associated (an “Organisation”) signs up to use our Service, we may receive personal information about you in connection with our provision of the Service to your Organisation. To the extent we process that personal information solely in order to provide the Service to your Organisation, under the European Data Protection Laws, to the extent applicable, we will act as a processor (as defined in the European Data Protection Laws) on behalf of your Organisation in respect of that personal information; this Privacy Policy will not apply to the processing of that personal information and your Organisation will act as a controller (as defined in the European Data Protection Laws) in respect of that personal information and is responsible for obtaining all necessary consents and providing you with all requisite information as required by applicable law. To the extent we process your personal information for any other lawful business purpose of ours, under the European Data Protection Laws, to the extent applicable, we will act as a controller of such personal information and this Privacy Policy will apply to the processing of such personal information.
You should be sure to read the important information provided here.
This Privacy Policy serves to notify you of the following:

Personal Information We Collect

Information you give us

“Personal information” is information that identifies you or can be used to identify or contact you. If applicable Privacy Acts apply, it also includes any other information or opinion about you that would not otherwise be personal information. Personal information that you may provide through the Service or otherwise communicate with us includes:
Contact information, such as your first name, last name, address, and email address. Profile information, such as your username and password, unique user ID, artist name, gender, age, audio you create on the Service, your photograph, interests and preferences.
Feedback and correspondence, such as information you provide when you report a problem with the Service, receive customer support, or otherwise correspond with us, including operating system and version as well as information about your digital audio workstation, or when you refer another person who might be interested in the Service to us.
Usage information, such as information about how you use the Service and interact with us, including information associated with any content you upload to the Service or otherwise submit to us through the Service, application crash data, and information you provide when you use any interactive features of the Service, as well as audio listening and creation preferences based on your usage.
Marketing information, such as your preferences for receiving marketing communications and details about how you engage with marketing communications as well as inferences as to potential advertisements to serve.
Please note that, as explained in the User Generated Content and Public Areas section of this Privacy Policy, we ask you not to include personal information in any files you upload to the Service or in the messages you exchange via the Service. If you choose to include personal information within those functionalities, we will not be able to limit the collection and use of that information by other users.

Information automatically collected

We may automatically log information about you and your computer or mobile device when you access our Service. For example, we may log your computer or mobile device operating system name and version, manufacturer and model, device identifier, IP address, browser type, screen resolution, the website you visited before browsing to our Website, pages you viewed, search queries, browsing behaviour, advertisement performance metrics (clicks, impressions), including in connection with your interaction with our advertisements on third-party websites, how long you spent on a page, access times, time zone, general location information such as city, state or geographic area, postcode, and information about your use of and actions on our Service. We collect this information about you using cookies. Please refer to the Cookies and Similar Technologies section for more details.

Sources of Information

We will collect personal information that you submit to us. We may also receive personal information about you from third parties including third parties providing credit and debit card authorisation and fraud screening services as part of your use of the Service. We may also passively collect information based on your use of the Service using cookies and pixel tags, as described below.

Cookies and Similar Technologies

What are cookies? We may collect information using “cookies.” Cookies are small data files stored on the hard drive of your computer or mobile device by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our Service.
We use two broad categories of cookies: (1) first party cookies, served directly by us to your computer or mobile device, which we use to recognize your computer or mobile device when it revisits our Service; and (2) third party cookies, which are served by service providers on our Service, and can be used by such service providers to recognize your computer or mobile device when it visits other websites.

Cookies we use

Our Service uses the following types of cookies for the purposes set out below:
Essential Cookies: These cookies are essential to provide you with services available through our Service and to enable you to use some of its features. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.
Functionality Cookies: These cookies allow our Service to remember choices you make when you use our Service. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-select your preferences every time you visit our Service.
Analytics and Performance Cookies: These cookies are used to collect information about traffic to our Service and how users use our Service. The information gathered may include the number of visitors to our Service, the websites that referred them to our Service, the pages they visited on our Service, what time of day they visited our Service, whether they have visited our Service before, and other similar information. We use this information to help operate our Service more efficiently, to gather broad demographic information, monitor the level of activity on our Service, and improve the Service. We use Google Analytics for this purpose. Google Analytics uses its own cookies. You can prevent the use of Google Analytics relating to your use of our Service by downloading and installing their browser plugin.
Social Media Cookies: These cookies are used to allow you to share information using a social media sharing button or “like” button on our Service or you link your account or engage with our content on or through a social networking website such as Facebook or Twitter. The social network will record that you have done this. See the Other Sites and Services section of this Privacy Policy.
Targeted and advertising cookies: These cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you. These cookies use information about your browsing history to group you with other users who have similar interests. Based on that information, third-party advertisers can place cookies to enable them to show advertisements that we think will be relevant to your interests while you are on third-party websites.
In addition to Google, as described above, the Service may use third-party service platforms (including to help analyse how users use the Service). These third-party service platforms may place cookies on your computer or mobile device. If you would like to disable "third-party" cookies, you may be able to turn them off by going to the third party's website. Here are links to the main third-party platforms we use:
For a complete list of third parties who deploy cookies on the Service, please contact us at support@warehousecityrecords.com

Online Tracking Opt-Out Guide

Like many companies online, we may use services provided by Google, Facebook and other companies that use tracking technology. These services rely on tracking technologies – such as cookies and pixel tags – to collect directly from your device information about your browsing activities, your interactions with websites, and the device you are using to connect to the Internet. Information collected from some cookies placed on the Service is used to deliver advertisements to Fluxqx Service visitors when such visitors are visiting other websites, including Facebook, Twitter, and Instagram. There are a number of ways to opt out of having your online activity and device data collected through these services, which we have summarised below:
Blocking cookies in your browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org. Note: if you do not accept our cookies, you may experience some inconvenience in your use of our Service. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our Service.
Blocking advertising ID use in your mobile settings. Your mobile device settings may provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.
Using privacy plug-ins or browsers. You can block our websites from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, Ghostery or uBlock Origin, and configuring them to block third-party cookies/trackers.
Platform opt-outs. The following advertising partners offer opt-out features that let you opt-out of use of your information for interest-based advertising:
Advertising industry opt-out tools. You can also use these opt-out options to limit use of your information for interest-based advertising by participating companies: Note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt-out on every browser and device that you use.

Pixel tags

We may also use pixel tags (which are also known as web beacons and clear GIFs) on our Service to track the actions of users on our Service. Unlike cookies, which are stored on the hard drive of your computer or mobile device by a website, pixel tags are embedded invisibly on webpages. Pixel tags measure the success of our marketing campaigns and compile statistics about usage of the Service, so that we can manage our content more effectively.

Do Not Track signals

Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We do not currently respond to do not track signals. However, if you wish to stop such tracking, please contact us with your request, using our contact details provided below. ‍

How We Use Your Personal Information

To provide our Service

If you have an account or use our Service, we use your personal information to:

To communicate with you

If you request information from us (such as signing up for our newsletter), register on the Website, have an account or use our Service, or participate in our contests or promotions, then, unless you opt out (to the extent permitted by applicable law), we (and/or third parties acting on our behalf) may send you related marketing communications as permitted by state, federal and international laws. You will have the ability to opt out of such communications. If you identify yourself to us by sending us an email with questions or comments, we may use your information (including personal information) to respond to your questions or comments, and we may file your questions or comments (with your information) for future reference.

To comply with law

We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas, search warrants, or requests from government or public authorities including to meet national security or law enforcement requirements.

With your consent

We will request your consent to use your personal information where required by law. Under certain circumstances, where required by applicable law, this may include where we use certain cookies or similar technologies or would like to send you certain marketing messages. If we request your consent (without affecting the lawfulness of processing based on consent prior to withdrawal) to use your personal information, you have the right to withdraw your consent any time in the manner indicated when we requested the consent or by contacting us. If you have consented to receive marketing communications from our third-party partners, you may withdraw your consent by contacting those partners directly.

For analytics

We analyse use of the Service to analyse, market, and improve the Service and to develop new products and services, including by studying user demographics and use of the Service. We may also combine information collected from cookies and/or from survey responses with information that you may provide, such as information provided in a form that you complete. In particular, we would like you to be aware that we may employ algorithms in connection with the Service, which may use self-reported location, preferences, interests, and other data in connection with your usage data to make recommendations, tailor your search results, and determine whether to send you a survey.

For compliance, fraud prevention and safety

We use your personal information as we believe necessary or appropriate to (a) enforce the terms and conditions that govern the Service or any other contract with us; (b) protect our rights, privacy, safety or property, and/or that of you or others; and (c) protect, investigate and deter against fraudulent, harmful, unauthorised, unethical or illegal activity.

How We Share Your Personal Information

We generally disclose information we gather through the Service to the following types of third parties and as otherwise set forth in this Privacy Policy or as specifically authorised by you.

Corporate Affiliates

We may disclose your information (including your personal information) to our Corporate Affiliates for purposes consistent with this Privacy Policy. "Corporate Affiliate" means any person or entity which directly or indirectly controls, is controlled by or is under common control with Fluxqx Ltd.., whether by ownership or otherwise; and “control” means possessing, directly or indirectly, the power to direct or cause the direction of the management, policies or operations of an entity, whether through ownership of fifty percent (50%) or more of the voting securities, by contract or otherwise.
The categories of personal information disclosed to our Corporate Affiliates are those described in the Section of this Privacy Policy titled Personal Information We Collect. Users of the Service/Visitors to the Website
Content you submit to the Public Areas (as defined below) may be viewable by others, including other users of the Service. For example, other users may be able to see your projects available for collaboration, and your username may be associated with your projects. If you participate in a contest or promotion, we may share contestant names as disclosed in the terms of the contest or promotion, including by posting the winner’s name on our Website.

Outside Contractors

We may employ third-party companies and individuals to administer and provide the Service on our behalf, to develop applications related to the Service, or otherwise to provide products or services to us related to the Service, such as customer support, hosting, email delivery, billing and payment card processing, and database management services (each, an “Outside Contractor”). In the course of providing products or services to us, these Outside Contractors may have access to information collected through the Service, including your personal information.